Your Privacy Is Our Responsibility

Introduction and Scope

fbl 77 places the highest priority on protecting the personal information of all its users. This privacy policy applies to the fbl 77 website, mobile application, and all related services. When you register, log in, or use any service on fbl 77, you are considered to have agreed to the terms of this policy.

This policy should be read alongside our Terms and Conditions, as both documents together define the complete legal relationship between fbl 77 and the user. Users must be at least 21 years old and resident in Bangladesh.

What Information Is Collected

fbl 77 collects information from users in various situations. The types of information collected are set out below by category:

2.1 Registration and Identity Information

• Full name and date of birth
• Mobile number and email address
• National ID number or passport number (where identity verification is required)
• Username and password chosen by the user (stored in encrypted form)

2.2 Financial Transaction Information

• Mobile banking numbers used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Records of transaction amounts, dates, and methods
• Account balance and bonus history

2.3 Usage and Technical Information

• IP address and device type
• Browser version and operating system
• Time spent on the website, pages visited, and click patterns
• Cookie and session data

2.4 Gaming Activity Information

• Bet amounts, win and loss records
• Play history and preferred game categories
• Bonus claim history and wagering progress

Purpose of Data Collection

fbl 77 uses collected information only for the legitimate purposes listed below. It is not sold to third parties or used for commercial purposes.

Data Storage and Security

fbl 77 stores all user data on secure servers protected by SSL (Secure Socket Layer) encryption technology. Encryption is active both during data transmission and during storage.

4.1 Security Measures

• Use of industry-standard encryption protocols
• Regular security audits and system updates
• OTP verification for account access
• Automatic account alerts for suspicious activity
• Restricted staff data access — on a need-to-know basis only

4.2 Data Retention Period

All data is retained while an account is active. After an account is closed, financial transaction records are kept for a specified period in accordance with applicable law. Data stored for marketing purposes may be deleted at any time upon user request.

Sharing Information with Third Parties

fbl 77 never sells user personal information or provides it to outside organisations for advertising purposes. However, information may be shared in the following limited circumstances for the operation of services:

5.1 Service Providers

Payment processors (bKash, Nagad, Rocket, Upay), technology service providers, and game studios such as Pragmatic Play, PG Soft, JILI, Evolution — these partners receive only the information necessary to provide their specific services. They are contractually bound to comply with fbl 77's privacy standards.

5.2 Legal Obligations

Information may be disclosed in response to a court order or a lawful request from authorities under applicable law in Bangladesh. In such cases, the user will be notified as early as possible, unless restricted by law.

5.3 Fraud Prevention

If multiple account creation, bonus abuse, or other fraudulent activity is detected, the relevant information may be shared with security partners.

Cookies and Tracking Technologies

The fbl 77 website uses cookies and similar technologies. Cookies are small text files stored on your device that allow the site to recognise you on future visits.

6.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions, security verification, and core functionality.
• Preference Cookies: Used to remember language selection, theme, and user-defined preferences.
• Analytics Cookies: Analyse usage patterns to help improve service quality.

You can manage cookies by changing your browser settings. However, disabling essential cookies may affect some site functionality.

User Rights

As a member of fbl 77, you have the following rights over your own information:

7.1 Right to Access

You may log in to your account at any time to view and verify your stored personal information. If you need additional information, please contact the support team.

7.2 Right to Correction

If any of your stored information is incorrect, you may request a correction. The information will be updated after identity verification is completed.

7.3 Right to Deletion

You may request deletion of data stored for marketing purposes. However, certain financial and transaction records must be retained for a set period due to legal obligations.

7.4 Right to Object to Data Processing

If you object to marketing communications or certain data processing, you have the option to opt out at any time.

Protection of Minors

All fbl 77 services are for persons aged 21 and above only. We do not knowingly collect any information from persons under the age of 21.

Age is verified at the time of registration. If it is found that a minor has registered, their account will be closed immediately and the collected information will be deleted.

To learn more about responsible gaming, please read our Responsible Gaming section, which contains detailed safe play guidelines.

Policy Changes and Notification

fbl 77 reserves the right to update this privacy policy from time to time. For significant changes, a notification will be sent to the registered email address or mobile number. Continued use of the website after changes have been made will be considered acceptance of the updated policy.

The latest version of the policy will always be available on this page. The date of the most recent update will be noted at the top of the page under "Last Updated".

Visit our About Us page for general information about fbl 77 and an overview of how we operate.

Contact and Complaints

For any questions or comments about this privacy policy, or to exercise your rights regarding your information, please contact the fbl 77 support team through the channels below:

For quick answers to common questions, you can visit our FAQ section, where detailed answers to the most frequently asked questions are provided.